Welcome to Print Waves Oman! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from www.printwavesoman.com, you agree to comply with and be bound by the following terms. Please read them carefully.

1- General Information

1.1. Print Waves Oman (“we,” “us,” “our”) is a registered business providing a variety of services, including printing, interior design, website design, digital marketing, and 3D signboard solutions through our online platform, www.printwavesoman.com

1.2. The use of this website and its services is subject to the following Terms and Conditions, as well as our Privacy Policy.

2. Use of the Website

2.1. You agree to use this website solely for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site.

2.2. You are responsible for maintaining the confidentiality of your account details, including your username and password, and for all activities that occur under your account.

3. Services and Products

3.1. Print Waves Oman provides the following services:

• Printing services (business cards, brochures, flyers, etc.)
• Interior design services (office and home space design, wall art, etc.)
• Website design and development
• Digital marketing services (SEO, social media management, PPC, etc.)
• 3D signboard solutions

3.2. All services and products offered on www.printwavesoman.com are subject to availability and may be modified, discontinued, or replaced without prior notice.

3.3. We reserve the right to refuse or cancel orders at our discretion. This may include errors in service descriptions, pricing issues, or any other unforeseen circumstances.

4. Orders and Payments

4.1. By placing an order on our website, you confirm that you are legally authorized to make such purchases and that the information provided is accurate.

4.2. Payments for services and products are processed securely through our designated payment gateways. By making a purchase, you agree to pay the total price for the products or services ordered, including any applicable taxes and shipping fees.

4.3. If there are any issues with payment processing, we reserve the right to cancel or hold your order until the issue is resolved.

5. Delivery of Services and Products

5.1. Delivery times and costs for products and services will vary depending on the type of service requested and the location. You will be informed of the expected delivery time during checkout or upon finalizing your service request.

5.2. For physical products (like printed materials or signboards), shipping is provided within the Sultanate of Oman, and delivery charges will apply based on the delivery address.

5.3. For services (like interior design, website design, or digital marketing), timelines will be agreed upon between the customer and Print Waves Oman, and completion times will depend on the scope of the project.

5.4. We are not responsible for delays caused by third-party couriers, incorrect shipping details provided, or force majeure events. 5.5. Risk of loss or damage to products passes to the customer upon delivery.

6. Returns and Refunds

6.1. We accept returns for products that are defective or damaged upon receipt. To initiate a return, please contact us within 7 days of receiving your order.

6.2. Custom-printed items, personalized products, or any services that have been initiated (e.g., design work, marketing campaigns) are non-returnable unless they are defective or damaged. 6.3. Refunds for defective or damaged products will be processed upon receipt and verification of the issue. Please note that shipping costs are non-refundable.

7. Intellectual Property

7.1. All content on this website, including text, images, logos, designs, software, and other intellectual property, is the property of Print Waves Oman or its licensors and is protected by copyright laws.

7.2. You may not use, copy, reproduce, or distribute any content from this website without express written permission from Print Waves Oman.

7.3. Any content or designs created for you (such as logos, website designs, or printed materials) remain the intellectual property of Print Waves Oman until full payment for the service is received. Upon full payment, the intellectual property may be transferred to the customer based on the agreement.

8. Privacy Policy

8.1. By using our website, you agree to the collection and use of your personal data in accordance with our Privacy Policy.

8.2. We implement security measures to protect your information; however, we cannot guarantee absolute security due to the nature of online transactions.

9. Limitation of Liability

9.1. Print Waves Oman is not liable for any damages, losses, or expenses arising from your use of our website, services, or products, including any direct, indirect, incidental, or consequential damages.

9.2. In no event shall our total liability exceed the amount you paid for the products or services that gave rise to the claim.

9.3. Print Waves Oman is not responsible for any loss or damage resulting from delays, miscommunication, or errors in services or products provided by third parties.

10. Governing Law

10.1. These Terms and Conditions are governed by and construed in accordance with the laws of the Sultanate of Oman.

10.2. Any disputes will be subject to the exclusive jurisdiction of the courts in Oman.

11. Changes to Terms and Conditions

11.1. Print Waves Oman reserves the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page, and the updated terms will be effective immediately upon posting.

12. Contact Information

For any questions regarding these Terms and Conditions, or if you need assistance, please contact us at:Print Waves Oman
Email: info@printwavesoman.com
Phone: +968 9175 2973
Website: www.printwavesoman.com

By using our website and services, you agree to these Terms and Conditions. Thank you for choosing Print Waves Oman!